This information is provided in accordance with the General Data Protection Regulations (2017) and is the basis of our Privacy and Data Protection Policy. The information provided below is in the format recommended by the UK Information Commissioners Office.

Who we are?

Our trading name is: MacCentral
Our business name is: Centratec IT Solutions
MacCentral is part of The Centratec Group
Our website address is: https://maccentral.co.uk
Our physical trading address is: 45 Herbertshire Street, Denny, FK6 6HF, United Kingdom

What personal data do we collect and why do we collect it?

Comments on Blogs and Product Pages

Visitors are not able to leave comments on our website. This section is NOT APPLICABLE.

Contact Forms

Any information that you provide about yourself on our website Contact Form will not be stored on our website. This information is encrypted by the email services of both you (the sender) and us (the recipient). The only storage of this information is in our email service and a copy is sent to your email service.

Cookies

Cookies are small packets of data that a website stores on your computer, provided that you have set your web browser program to ‘accept cookies’. Our website will not install Cookies on your computer. However if you have previously logged into some of your services, such as Google, Facebook or other social media sites, then these sites may leave tracking cookies to create a history for you. So when you visit our website, Google (and others) will add our website to their tracking cookie on your computer. We have no control over this process.

Credit Card Information

There are no products or services for sale via our website. Credit card information is NOT APPLICABLE.

Embedded Content from Other Websites

Articles on many websites may include embedded content (e.g. videos, images, articles, etc.). Embedded content behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website. For this reason, we do not allow embedded content on our website. The only embedded content on our website comes from Google Maps.

Analytics

We use ‘Google Analytics’ to provide us with feedback about how well our site is working and the number of visitors and the searches that visitors are making. If you are logged into a Google Account, for example a Gmail Account, then Google may be tracking your internet usage. If you are not logged into an email account such as Gmail or Yahoo or MSN, then you will not be tracked by them. However all of your internet usage is still recorded by your internet provider; BT, Virgin Media, PlusNet, TalkTalk, etc. Our website will not leave tracking cookies on your computer, we have no interest in knowing what other sites you visit.

Who do we share your data with?

We do not share your data with any third party.

How long we retain your data?

We do not retain your data, other than the data that you provide if you complete our Contact Form. If you purchase goods or services from us, we will retain the data that we need to provide billing and support.

What rights do you have over your data?

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes; for example the value of your purchases and what you bought is retained for our HMRC Tax and VAT Returns, but if you have chosen to erase your data, this accounts information is anonymised.

Where do we send your data?

Visitor comments and the content of contact forms are checked through an automated spam detection service. This service does not store the content.

Do we keep your contact information?

If you purchase goods or services from us, we will retain your name and email address in order to provide support for your purchase and also make you aware of products that we are offering. You have the right to unsubscribe from our email list if you no longer wish to receive information from us. Six months after you have made a purchase from us you have the right to ‘be forgotten’ by requesting that we erase all data that we hold about you. However if you do so, it is important that you keep your own copies of purchases and receipts in order to return any faulty goods under warranty.

Additional information

How we protect your data

Your data is protected by the security of the 128 bit encryption used in sending and receiving data to and from our website. The data stored is protected by 128 bit encryption as applied to our administrator’s usernames and password. Our site will always show the “https://“ address prefix and the small padlock icon to indicate that it is a secure website, with a current security certificate in place.

What data breach procedures we have in place

In the unlikely event that we suffer a data breach, we will immediately take steps to secure or move our site hosting, reset all passwords (both administrators and users) and inform all of the users affected. As required by law we will also inform the UK’s Information Commissioner’s Office.

What third parties we receive data from

We do receive data from third parties, most often in the form of product and pricing information. We DO NOT receive any personal or contact information from third parties that will be stored on or used by our website.

What automated decision making and/or profiling we do with user data

We do not carry out any automated decision making or profiling on our customers or any other users of our website.

Industry regulatory disclosure requirements

We are not in an industry that requires us to make any regulatory disclosures.

©2020 MacCentral (maccentral.co.uk)